Quality Assurance Specialist

Work Level: 1B

Scope:  local, Permanent, Full time

Reports to: Iacoban Ionela

Location: Suceava (Romania)

Terms & Conditions:  full time, USCE relocation policy   

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB PURPOSE:

Are you looking for a career opportunity within a dynamic and constantly growing multinational environment? Would you like to develop in a Factory environment? Then this role is tailored for you.

KEY RESPONSIBILITIES:

• Prepares and updates the Quality Management System procedure and ensures that quality standards and FSSC 22000 procedures are implemented and respected within the factory

• Is an internal auditor for FSSC 22000 and provides support in auditing local suppliers

• Has the role of monitoring and coordinating the process of investigating the causes of quality non-conformities, establishing preventive/corrective actions, checks effectiveness and the implementation of actions

• Manages complaints from consumers or clients and complaints to suppliers by preparing various investigation reports and providing support in their field investigation

• Develops and implements quality awareness programs at the factory level

• Provides support in the implementation of new projects in the factory (recipes, new packaging, regional innovations)

• Organizes, supports and sustains quality training for all factory departments

• Ensures compliance with the requirements of Romanian legislation regarding food safety in force

• Checks and complies with the annual contaminant analysis plan, contributing to the implementation of the program

• Supports the team in preparing documentation for audits or for other activities in the factory quality area such as the Internal Analysis Sampling Plan, the Sanitation Program or the Allergen Validation Program

WHAT YOU NEED TO SUCCEED:

SKILLS: Intermediate or advanced English knowledge; fluent in Romanian; good digital skills (MS Office and other programs);  good analytical and problem-solving skills

EXPERIENCES & QUALIFICATIONS:    University studies in Food Industry or a related field; Solid knowledge and experience in implementing a Quality Management System, FSSC 22000 and HACCP; it is an advantage to have at least 2 years of experience in a role as a Quality Supervisor/Inspector/Auditor as well as in handling consumer complaints

LEADERSHIP:   Strong relationship building and interpersonal skills

ADDITIONAL INFORMATION

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.   

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process.

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