Omni Customer Planning Manager

• In charge of a specific Omni Modern Trade customers.
• Drive the design & implementation of Omni categories/customers O2O plan:
• Develop Omni channel & shopper insights and translate insights into business building opportunities.
• Build specific trade/media plans/activities for Omni channel & deliver category/ brand JTBD/objectives.
• Identify trade/media spend opportunities for Omni customer and plan/allocate funds for trade/media activity.
• Plan & deliver Omni GMV Target via digital converstion tool.
• Cooperate with stakeholders to drive for O2O deployment of assortment, content, promotion.
• Drive O2O shopper journey via digital shopper marketing solution & loyalty partnership.
• Delivering analytics to understand shopper trend, sales movement to define opportunities & risks to define action.
• Co-operate with Omni customers & internal stakeholders of Retail Innovation, Digital Commerce
• Marketing, Marketing team on data partnership set-up & deployment, data activation on 1pd & 2pd data with customer with high ROAS.
• Online Perfect Store deployment for Omni Site:
• Serve as primary facilitator for Omni commerce content-related agenda.
• Collaborate with internal teams & Omni customer to co-deploy Perfect Store online & 7 Omni-channel assets.
• Collaborate with Customer & Unilever field force in-store team to ensure O2O 
• Operation of OLA (online availability) & O2O Promotion deployment, & pick, pack, last-mile delivery.
• Lead on-site visibility & media activities:
• Propose for customer team/ brand team on plan to visualize banners/visibility/media to drive Omni traffic, sale out.
• Manage Omni Visibility/media budgeting/investment to deliver right efficiency & growth impacts.
• Leading O2O thematic campaign deployment of content, promotion, media & visibility & instore operation.
• Build & cultivate partnership with key content persons in Omni retailers to stay updated of best practices, new features & developments, unique collaboration opportunities, etc.

Job Requirements:

• University graduate in business administration, foreign trade, economics
• At least 3- 5years relevant working experience in FMCG, E-commerce industry
• Experience in content development highly valued. Good planning, logical thinking.
• Proactiveness & having team-work spirit
• Quick learning & able to adapt with changes
• Good command of English communication