Unilever Ice Cream is the leading global ice cream business with €8bn turnover and is operating in the 1 trillion snacking and refreshment industry which is growing consistently at high pace.
We have strong brand equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben & Jerry’s, and are constantly investing to unlock the full growth potential of the Magnum Ice Cream Company as a standalone entity, once separation from Unilever is completed (planned for completion by November 2025).
We have strong brand equities: 5 of top 10 selling brands including Magnum, Ben & Jerry’s, Wall’s, and are constantly investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once separation from Unilever is completed (planned for completion by November 2025).
ABOUT ICE CREAM: Life tastes better with Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability, we have 35 brands in over 60 countries, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s).
All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
In our Ice Cream business, we craft the future through innovative and imaginative minds, creating unique products. We turn the ordinary into the extraordinary by designing unique,joyful Ice Cream experiences that make life taste better and spark moments of happiness in people and communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
JOB PURPOSE:
Quality is a key driver of competitive advantage in the Ice Cream business. The Food Safety Expert (Allergens)plays a crucial role in supporting the IC Quality network and other technical/business functions. This position is seen as key enabler for the organization to meet its agreed strategy, goals and targets. This role champions Quality Culture with the knowledge and expertise for product safety and superior quality to uphold the highest standards so delivering the best experience to delight our consumers.
Responsibilities are wide ranging, including developing allergen procedures, leading root cause analyses (RCA) and following corrective action (CAPA) implementation, and promoting continuous improvement. The individual will drive supply chain efficiency, implement allergen best practices, and use data analytics to prevent food safety allergen issues. Digital transformation of Quality related systems is key.
The Food Safety Expert(Allergens)will also be accountable for supporting and sharing knowledge across the IC network regarding different technologies, upskill others and support/lead QA projects closely linked with claims & certification compliance (FSSC 22000).
KEY RESPONSIBILITIES:
Lead expertise (i.e.Allergen Management) in the BG, driving and ensuring compliance with the Food Safety Program.
Develop and implement robust allergen procedures for BG/BU/factories aligned with local legislation requirements.
Lead and participate in root cause analysis (RCA) and corrective & preventive action (CAPA) at the BG level and support the BU team.
Lead and support Food Safety technical audits.
Capture lessons learned and feed them back internally, promoting a no-fault-forward and continuous improvement quality culture (BG/BU).
Drive continuous improvement initiatives within the supply chain, optimizing efficiency and reducing defects related to food safety.
Stay abreast of industry trends and emerging technologies to implement best practices in SC and laboratories.
Deploy BG Quality OKRs related to allergen food safety and monitor ongoing progress and performance promptly.
Apply data analytics to predict and prevent potential food safety issues before they occur, improving overall food safety management.
SupportDigital transformation in Expertise (e.g. E2E allergen management).
Support training programs related to Food Safety in BG/BU.
Stakeholder communication: Provide transparency in reporting and documentation to build trust and compliance.
WHAT YOU NEED TO SUCCEED:
SKILLS:
Strong leadership: A proven leader who is committed and enthusiastic.
Good prioritization skills:Ability to navigate between the many tasks and being able to ruthlessly prioritize those activities that are most important/urgent.
Analytical skills: Utilize data analysis tools to monitor quality metrics, identify trends, and implement corrective actions to improve overall product quality.
Auditing skills:A clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
Effective Communication and stakeholder management: Ability to effectively communicate and collaborate with stakeholders at all levels.
Proactive approach:Anticipating potential quality issues, implementing preventive measures, and continuously seeking opportunities for improvement.
EXPERIENCES & QUALIFICATIONS:
Strong knowledge of food safety certifications and internal standards: Ensuring compliance with cGMP, HACCP, FSSC22000, and local food labelling requirements. Focus allergen management.
Proven experience in quality management within Food companies (ideally IC), supplier quality management, and manufacturing processes.
At least 5 years of relevant experience in Quality / R&D.
Experience in virtual teamwork.
Able to train and coach others.
Fluent in English.
LEADERSHIP:
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results.Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves.Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers.Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
WHAT DO WE OFFER
- Attractive total remuneration package; excellent company pension, bonus, share scheme.
- Hybrid Work (you can work from home 2/3 days per week)
- 4 weeks of Flex Work per year: Opportunity to work remotely for the entire week without coming into the office.
- Flexible hours: Work hours with a wide range of starting and ending times to accommodate your needs.
- Restaurant Card and canteen service in our offices.
- Parking: Possibility of parking at the offices at a reduced cost and with free electric chargers.
- Online language courses.
- Wellbeing Programs: Resources and activities to promote physical, mental, emotional, and purposeful wellbeing.
- Online store with exclusive discounts on UL products and other recognized brands.
And many more!
Disclaimer
Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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