Customer Service Intern

Job Title: Customer service Intern - LAOS

Function: Customer service

Level: Intern

Duration: 6-12 months

This role supports Laos customer service department for document preparation and confirming the accuracy of data in financial documents before submitting to related team/ organization. However, all the data accuracy will be assessed by Assistant Customer Service & Inbound Manager.

Key Responsibilities and Activities

• Verify the accuracy of the data presented in all shipping invoices including cost of two transporters and submit to internal team weekly.
• Ensure accuracy of data on all UTT invoice including cost to submit to internal team weekly.
• Monitor and examine all information of custom documents of two transporters and share to internal team weekly.
• Conduct a review of the fuel adjustment invoice to ensure its accuracy after approval from assistant customer service manager.
• Provide supporting documents as required from stakeholders or to support audit.
• Generate tracking report in excel for the document submission.
• Verify and ensure all support document is accuracy as per request.

Qualification Required

• Currently enrolled in Logistics, Supply chain management, Business Administration program or related field.
• Proficiency in Microsoft Office
• Basic understanding of logistics
• High attention to details and organizational skills
• Willingness to learn and adapt in fast-paced environment.
• Proficiency in English

Please submit your CV to Recruitment.Laos@Unilever.com

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