ROLE OVERVIEW
As a Payroll Analyst you will provide Payroll expertise to Unilever Philippines (including process, policy, technical, and governance). In addition, you will act as a key driver of the local payroll strategy for the area of responsibility, ensuring that Payroll strategies, systems, processes, and policies, are consistently activated (including third party payroll relationships). Furthermore, you will be responsible for global projects in Payroll area at a local level – e.g. related to Global Mobility, Global Equity, Employee Experience, new technologies, etc. as well as building relationships with payroll vendor to develop mutual understanding and define major risks/gaps which could cause problems/issues. Develop and oversee activities/plans required to mitigate/prevent country exposure to both internal and external risk. Capture, build and share internal and external knowledge. Actively engage in a Global Payroll Community of Practice.
Main Responsibilities:
Customer Service Management
- Manages the relationships with internal and external stakeholders and act as the touch point to the Payroll related queries.
- Analyses feedback from HR community and Service Providers to evaluate the effectiveness of the Payroll solutions and continuously improve solutions to ensure the desired impact is delivered.
- Monitors and reviews service level targets, works to resolve issues/problems escalated. Drive improvements in service where metrics identify major/ongoing risks.
- Pro-actively communicate service information and understanding. Provide input to monthly service review.
- Interface with the Payroll and HR outsourced services providers at a local level to ensure effective definition and delivery of Payroll services.
- Ensures that the Payroll and Time & Absence systems, processes, policies and tools are compliant with the company standards and external regulatory requirements.
Programme Management
- Define key activities required to drive payroll strategy. Identify and agree actions required with key stakeholders and expertise teams.
- Support countries with advice and time when delivering local changes as a result of required projects.
- Cascade global changes in a way that Payroll vendor can understand and implement.
- Gather feedback on the organization and providing it feedback to the payroll vendor, assisting them in further improvements of the solution design
Transition Management
- Is responsible for gate keeping key external relationships with Payroll vendor.
- Supports/facilitates the transition of impacted payroll deployments via use of in payroll vendor (e.g. provide expertise and governance to payroll vendor, etc.)
What you’ll need to succeed
- Bachelor’s degree in human resources, accounting, or a related field.
- Minimum of 2 years of payroll experience, including end-to-end payroll execution and HRM-related operations.
- Strong knowledge of payroll best practices and relevant regulations.
- Familiar with using Workday and proficient in Microsoft Office applications, including Excel and PowerPoint.
- Excellent attention to detail and ability to identify issues and errors.
- Strong familiarity with managing third-party contract compliance in accordance with regulatory and required standards, including data protection.
- Experience in vendor management and project management.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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