Customer Development (CD) Automation Executive (Project Based)

Customer Development (CD) Automation Executive - Project Based for 6 to 12 months

JOB SUMMARY:

Partner with CD stakeholders/CD field in providing process automation requirements

• Leads gathering and understanding of business requirements; translates these requirements when engaging developers
• Evaluates best-fit developer/service provider for the automation business requirements projects
• Provides direction in the testing strategy approach and test data to capture defects and ensure delivery of a stable solution

Implementation of automation projects:

• Engage relevant stakeholders to prepare the business for cutover, pilot and rollout
• Leads planning for cutover, pilot and rollout of projects to ensure no or minimal business disruption during transitions
• Conceptualizes train-the-trainer module/curriculum for CD, partners and other stakeholders
• Leads post implementation reviews and post evaluation of solution that will be ready for the business as usual mode

Project Management:

• Drives project direction and ensure it is aligned with overall CD strategy
• Ensures delivery of solutions based on agreed timelines, budgets and resources
• Benefits tracking and control; identify and monitor Key Performance Indicators specific to user and whole program

Change Management

• Spearheads change management initiatives thru early stakeholder engagements
• Prepares/initiates discussion on stakeholder management, engagement and analysis with project team
• Able to detail out and assess impact of the change/implementation of the new system to affected processes and stakeholders

QUALIFICATIONS:

• Graduate of Information Technology, Data Science, Industrial Engineering or any business-related course
• Excellent Project Management skills
• Experience in Data Management, Reporting and automation
• Must be highly proficient in MS Excel and Power BI (for reporting)
• With strong data management, data analysis and data visualization capabilities
• Amenable for an initial 6 month project based contract with possibility of extending up to 12 months
• Willing to be assigned in BGC on a hybrid working set-up and do field work from time to time

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.

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