SC Operations Leader| Junior

UNILEVER IS LOOKING FOR SC OPERATIONS LEADER| JUNIOR

Location: Amsterdam – the Netherlands

Local conditions apply

Full-time

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the Netherlands. If you are based outside of the Netherlands and you are interested to apply, please feel free to do so but we can only take your application on if a decision is made to also recruit outside of the Netherlands.

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

We want our business to flourish, and we know that our success depends on others flourishing around us. That's why our purpose is to make sustainable living commonplace, and why sustainable, long-term growth is at the heart of our business model. 

Description

Background / General purpose of the role:

The Supply Chain Operations Leader (SCOL) is part of Integrated Operations (IOps) department. The Iops dept. is the linking pin between supply and demand. It is responsible to manage demand and supply operations in order to optimize customer casefill performance and inform stakeholders about any stock risks and opportunities.

SCOLs work for one or multiple categories and are responsible for identifying stock risks following from supply risks and demand deviations and taking proper actions to mitigate these risks. The SCOL has close contact with our Sourcing Units for supply related risks and monitors demand variations with regard to baseline, promotions and repack on a daily basis. Key stakeholders of the SCOL are functions within sourcing units, virtual factory (3rd party sourcing units), sales teams and customer service;

The SCOL is accountable to deliver the targeted service level (Dispatch Rate) and obsoletes for its category. If there is a risk on service (due to supply issues or high demand) the SCOL initiates and accommodates improvement plans with regard to supply and demand in cooperation with its stakeholders (e.g. Customer Facing Agents, Mid Term Planners, Business Operations Leaders, Commercial Assistants, etc.). The objective is to improve customer (perceived) service performance internally as well as externally, resulting in optimized stock levels for its category.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE?

Managing Service Levels / Stock Allocation:

• Secure daily process of customer orders from order to delivery at customers’ distribution centers, respecting customer delivery SLAs (e.g. today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)

• Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO

• Make optimal trade-offs in stock allocation across all customers from a total business perspective

• Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks

• Mitigate and support in supply when demand variations lead to stock availability issues

• Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager

• Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement

Business partner role:

• Ensure relevant and appropriate stakeholder management in order to reach alignment in the stock allocation process throughout the MCO

• Communicate supply and demand risks and opportunities pro-actively to CD and SC stakeholders

Managing Obsoletes:

• Responsible for stock life cycle management (clear overstock / dead stock / returns)

• Alert and capture stock to expire/ potential obsoletes (relaunches) on ‘signaleringslijst’

• Manage phasing in and phasing out of all new innovation / relaunches with SU & VF with respect to obsoletes, obsoletes on raw and packaging materials

• Organize destruction of obsoletes (incl. Business approval)

• Deliver obsoletes target, including but not limited to pro-active identification of obsolete risks caused by demand deviations and oversupply

Skills:

• Excellent communication skills (in Dutch & English)

• Knowledge of SC and Customer Service processes

• Knowledge of ERP Systems (preferably SAP/APO)

• Knowledge of MS Office

• Time management and priority setting skills

Competencies:

• Internal/External customer orientation

• Analytic ability

• Team commitment

• Entrepreneurial and growth mindset

• Influencing others

EXPERIENCE YOU SHOULD HAVE/THE QUALITIES WE LOOK FOR

• Bachelor’s or preferred Master’s degree

• Background in Supply Chain or Customer Service

• At least 0/1 years of relevant work experience

• Affinity with FMCG market

• Experience in Planning or Stock Management

• Experience in/proven track record in stakeholder management

• Languages: English/ Dutch

WHAT DOES UNILEVER OFFER/WHAT IS IN IT FOR YOU?

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!

• Attractive total remuneration package; excellent company pension, bonus, share scheme.

• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.

• Plenty of company-paid holidays to further ensure your work-life balance is maintained.

• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.

• Under the Hybrid Working principles, you will be expected to spend a minimum of 40%-60% in the office or at customers, suppliers or partners to connect and collaborate.  For the time you work from home, we will ensure you are well equipped. When you are at the office , you can enjoy our tasty canteen with prepped food and own products.

• Informal culture and being the first one trying our new products. 

• My Fitness Plan (reduction on your Fitness Subscription).

• Home work allowance

• Company laptop and mobile phone

• Green Mobility Policy.   

EXCITED?

Join Unilever and our team! To apply, you must do so online. Please do not forget to upload your CV and a motivation letter.  Your application will be reviewed against our requirements and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

Looking forward to meeting you! 

Please note this is a Direct Search led by Unilever. Applications from agencies will not be accepted, nor will fees be paid for unsolicited CVs.

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against. 

By highlighting the gender diversity at the workplace, Unilever encourages women equally men to apply. If you look for a job after a long career break or after any type of leave, do not hesitate to apply.

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