CMI Lead - Performance Specialist

Who are we?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry’s and Streets. 

We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world’s first purposeful brand, Sunlight Soap more than 100 years ago, and it’s at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation™ (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all.  

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team! 

About the CMI Function

Consumer & Market Insights (CMI) is Unilever’s growth engine—fuelling the business with data, analytics, and actionable insights. Our mission is to generate growth ideas that drive business impact, integrating multiple data sources and partnering closely with Marketing, Brand, Customer Strategy & Planning, and country GMs to support and grow the business.

As a CMI Business Partner specializing in Performance Optimisation, you will:

• Identify growth opportunities and decode performance to sharpen our 6P levers, focusing on price, promotion, and place

• Master and apply Net Revenue Management (NRM) drivers, including portfolio pricing, pack price architecture, mix management, promotion management, and perfect store execution

• Influence category and brand strategies with your insights, improving business performance across ANZ

• Collaborate with Marketing, Customer Strategy, Customer teams, ANZ CMI Managers, agency partners (e.g., Nielsen, Kantar), and a network of CMI colleagues across APAC and 1Unilever Business Group

Key Responsibilities

• Partner with business units to identify growth opportunities

• Leverage performance data, shopping insights, and channel insights to strengthen strategic trade and retailer partnerships.

• Leverage continuous, automated, and democratized reporting into strong business insights

• Lead NRM lever integration for Personal Care, Beauty, and Wellbeing; assist Homecare and Foods teams

• Prepare the business for the arrival of iNRM and ensure rapid adoption

• Proactively seek and deliver business opportunities and insights, both independently and as part of the CMI team

• Identify growth opportunities using diverse data sources and meta-analysis (continuous market data, secondary research, custom research on shopping behaviors)

• Translate insights into business actions that inform category and brand strategies

• Manage and apply Unilever’s data and insight tools (e.g., Discover, Brand Health Dashboard, NRM tools), embedding best practices as new tools and methods emerge

• Lead ad hoc custom research projects as needed

• Foster a culture of understanding shopping habits and behaviors, supporting cross-category initiatives (e.g., macro trends, economic updates)

• Build and leverage strong internal and external networks to source and integrate cutting-edge thinking on market performance insights

What You’ll Bring

• Degree-qualified, with at least 5 years’ experience in consumer goods analytics and research (agency or client side)

• Advanced analytical, IT, and presentation skills

• Proven ability to spot growth opportunities and decode performance using tools such as NIQ Discover, Quantium Checkout, and Coles Synergy

• Strong ability to deliver fact-based, outcome-focused recommendations

• Excellent communication skills, able to present insights in a compelling way

• Positive, collaborative attitude, with the ability to build strong relationships across a matrixed and international organization

What awaits you at Unilever?

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.

Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now!

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities.

At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.