Ice Cream Legal Operations Manager

Looking for Your Dream Job? Join Our Ice Cream Team!

Role Title: Legal Operations Manager

Reports to: Head of legal operations

Location: India – Pune

Terms & Conditions: Full time, right to work required

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB SUMMARY AND KEY RESPONSIBILITIES:

The Legal Operations Manager will be part of the Ice Cream Legal Powerhouse which is part of the legal function and provide defined, structured services to the team and to the broader business and will be responsible for:

• Help to drive activities to optimize department effectiveness and impact.
• Lead department efforts to implement new and existing technology tools, including configuration, training, rollout, and enablement (e.g. Contract Lifecycle Management, Data Privacy, BI, litigation tools).
• Collaborate cross-functionally to create legal processes that are efficient for all parties involved.
• Design and deliver initiatives across legal function to improve operational performance.
• Manage and optimize various legal operations processes such as management of the Contract Lifecycle Management, User Access Management, finance payment tools, updating of knowledge articles and other similar activities.
• Support legal teams to manage legal teams vendors, purchase orders, spend tracking and budget.
• Support departmental initiatives and participate in change management activities as needed (draft communications, training documents, etc.) related to projects impacting the department
• Work with the legal teams to manage contracts with vendors and track appropriate metrics within those documents and their budgets.
• Scale, innovate and suggest improvements to existing legal processes
• Review AI use cases that can help scale the legal function and assist with repetitive tasks and processes
• Manage legal operations administrative staff and provide administrative support as needed
• Stay updated on the latest trends and best practices in legal operations and technology.

Line Management

Act as a Line manager for a small team of Legal Associates.

Key Interfaces

• Legal (including external legal counsel)
• IT
• Finance
• Procurement
• Data Privacy
• Business Integrity
• External vendors

JOB REQUIREMENTS:

• Bachelor's degree in business, law or technology
• A minimum of 6 years of experience in legal operations or similar role.
• Proficient in Advanced Excel and PowerBI, with strong data analysis and visualization skills.
• Prior experience in project management/oversight, process improvement, technology implementation, or related experience.
• Experience with legal technologies (e.g. Contract Lifecycle Management, Data Privacy, BI, litigation tools).
• Excellent communication, collaboration, and project management skills.
• Process oriented, detail oriented, and problem-solving mindset.
• Passion for technology and keen interest in simplification, AI and automation.
• Experience independently planning, organizing, and prioritizing time and competing deadlines. Ability to handle multiple assignments and manage major projects to successful completion.
• Experience supervising people

Preferable:

• Experience in SharePoint and Contract Lifecycle Management.
• Prior experience of data analytics.
• Familiar with Lean Six Sigma and Agile methodologies.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

For the recruitment of this position, we would like to emphasize that local conditions apply to the position.

Please be aware if you are applying for this role from outside the informed location, if successful, your internal application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer.

No further relocation support will be provided in a self-initiated CLOC.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

We take pleasure seriously. Join the Ice Cream team now!