Project Management Office (PMO) Specialist– Ice Cream Modern Trade (MT)

Project Management Office (PMO) Specialist– Ice Cream Modern Trade (MT)

Context & Main Purpose of Job

In charge of customer group’ Total Promotions, Merchandising, and Operations Customer Plan Operation: Drive customer growth thru effective execution of trade execution plans Team Coordination: Drive customer-centric discussions between external and internal teams to identify customer specific requirements, issues and operational efficiencies to deliver desired results Perfect Store: Excellence in in-store execution and delivery of Perfect store targets for the respective customers

Key Responsibilities / Focus Areas

Customer Group Trade Execution Plan (TEP)

• Works within customer management teams and leads consolidation, download and execution plan of TEP to drive growth for the customer group.
• Work with cross-functional teams to plan and execute efficiently the trade tactics for the customer group and managed chain specific operational requirements
• Coordinate and monitoring of Trade Execution Plan (NAU/CAU Tracking ) for Promotions and all other programs/activities

Perfect Store Delivery

• Works with customer management teams and SCM/OTD to give customer-centric inputs on specific/customized requirements for his/her assigned group of customers
• Execution and delivery of Perfect store targets, execution of brand 6Ps in the assigned group of Customers
• Perfect Merchandising Blitz along with OTD team to implement & execute updated merchandising materials, planograms

New Store Setup & Operations

• Works with customer management, regional business operations, and other support teams to ensure perfect opening

Store Operations Efficiency and Enablers

• Communicates and identifies with customers, external and internal partners servicing and  operational efficiencies and works with RBO, CX&OL to understand, select and execute the optimal coverage and servicing for the customer group

Strong Relationship with Customer Operations, Head office teams, Cross-functional Partners

• Know the customer operations bible in detail and network through the customer operations organization and internally with cross functional partners
• Attends CBP sessions, conducts customer calls with Head office teams to give operational and field inputs
• Builds relationship within customer head office, regional and area managers to drive scaled, consistent execution and gain competitive advantage.

Qualifications

• Open to fresh graduates of business, process management and engineering related courses
• Mid-career with experience on business operations management
• Data drive mindset, Network and Influencing, Leadership, Collaboration, Brilliant Execution, Communication and Presentation, Order to Cash Technical Know How
• Proficient in MS Word, PowerPoint, Excel, Knowledge in Power BI is an advantage.
• Knows how to drive and willing to do heavy field work in assigned area

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.

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