Personal Care Analytics CMI Assistant Manager

JOB TITLEPC Analytics Assistant CMI Manager

LOCATION 100VE

JOB PURPOSE

PC Social First CMI Assistant Manager would have an exciting role to enable growth of the personal care business by bringing insights through analytics, market insights and social intelligence. It is a future fit role as it enables the candidate to build skills that would be required in the future.

The candidate will be part of the Global personal care insights and analytics team focusing on all PC categories and will be responsible for analyzing a wide range of data to help inform marketing, brand and business strategies. They will ensure that internal briefs are translated into analytical projects and will be responsible for ensuring the analysis is relevant for their specific category or market. They will be comfortable using a wide range of analytical tools to help with their analysis and be familiar with both digital data such as social and search right through to traditional business data such as penetration and brand equity. The individual will be responsible for providing quantitative and qualitative analysis and insight on social first projects, whilst working alongside specialist external analysts where required. As such they need to be comfortable working on their own analytics projects and be able to work with specialist experts on larger, more complex briefs.

RESPONSIBILITIES

• Work closely with the Insights Manager to translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Conduct analysis using in-house analytics tools, and be comfortable analyzing a range of social and business data
• Comfortable crunching high volume numbers & data and making sense, insights out of the large data set by using basic tools of social listening, excel & powerpoint
• Building and testing basic queries on in-house social and search data tools
• Building and maintaining dashboards for internal customers using internal visualization tools
• Provide qualitative and quantitative analysis and insight to inform business strategy, marketing and brand strategies, digital marketing content and strategy, communications, and new product development
• Synthesizing data and analysis into impactful, action-orientated reports for internal stakeholders
• Able to communicate the key findings and insight to senior stakeholders and peers both conversationally and in formal presentation style
• Monitor progress of deliverables and actively work with delivery analysts in other parts of the business or agencies who will not be co-located on complex briefs
• Maintain knowledge of previous analysis to avoid duplication and to share learnings from relevant past projects
• Manage multiple projects together to keep the social first agenda moving, and be comfortable in broader briefs that need structuring & defining
• Proactively flags any workloads issues or problems to the Insight Manager and identifies opportunities for new projects based on business conversations
• Updates workflow trackers
• Uploads briefs & deliverables to InsightGPT

ALL ABOUT YOU

• Experience in an analytical role, storytelling and providing insight and recommendation based on analysis
• Experience of using analytical & social listening tool
• SocialQuery building experience
• Experience of “storytelling” in a corporate context, and crafting clear, compelling messaging
• Experience of understanding business questions and writing appropriate briefs
• Experience of social analytics or NLP tools
• Experience in excel, powerpoints, presenting to different audiences
• Experience briefing technical teams and being able to translate business objectives into analytical hypotheses
• Passion for the digital & social world and its implications for business
  

INTERFACES:

• The role will have global scope and deal with Personal Care
• The job holder will not have any people management responsibilities but will commission work to agencies when required
• The job holder will have to work with other Insights Analysts to share learnings and ensure that an equal quality of output is being achieved
• The job holder will interact with brand, CMI& cross functional teams

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’ 

Location

In June 2020 we announced our plan to consolidate a number of Unilever’s offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment (“100VE”) until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

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