HR Manager - Ice Cream Business Malaysia and Singapore

Job Title: HR Manager - Ice Cream Business Malaysia and Singapore

Location: Malaysia


Life tastes better with Ice Cream 

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion.  

Job Summary:The HR Business Partner will be a strategic partner to the Ice Cream business unit, driving HR initiatives and policies across Malaysia and Singapore. This role involves working closely with management, frontline employees and supply chain to provide hands-on and strategic support in talent management, employee relations, coaching, conflict management, and organizational development. Reporting directly to the Ice Cream Asia HR Lead, you’ll play a key role in helping the business achieve its goals.

Key Responsibilities:

Business Partnering:

• Being a strategic commercial business partner, offering thought leadership on organizational and people-related strategy and execution, and partnering with the senior leadership team to develop and implement effective HR policies and practices that support the strategic growth of the business.

• Support the execution of the People Strategy in alignment with business goals, providing HR expertise in feedback, employee relations, development and coaching, compensation, and organizational development.

• Driving Growth & Transformation, Aligning Executive Leadership, and Adopting a Data-Driven Approach to Future Workforce and Talent.

• Delivery of Workforce planning, P&L &Overheads with Country GM and Finance.
  

Organizational Development and change management

• For the next 12 to 18 months, with the separation process, we will be rolling up our sleeves and getting deep into the HR operations needed to de-tangle the Ice Cream business from Unilever and establish the new Ice Cream Company that need to be stand-alone, up and running separately, by mid of 2025. 

• Lead change management initiatives to ensure smooth transition to the new Ice Cream company. Manage resistance to change by communicating benefits and involving key stakeholders in the transformation process.

• Engage with stakeholders at all levels of the organization to gain buy-in and support for proposed changes. Work with department heads and team leaders to ensure that organizational changes align with functional needs. 
  

Talent Management and Employee Relations:

• Talent: Hiring, Succession, Retention, Reward and other talent processes that serve the Ice Cream priorities

• Capabilities: Support brilliant execution of bespoke capability plans for function / teams. Implement and coordinate initiatives that support ‘Learn alots’ culture.  

• Culture: Drive engagement through analyzing, designing and executing people engagement plans supporting relevant leaders leveraging the power of analytics in UniVoice. 

• Address employee relations issues by providing guidance and support to both management and employees, while proactively reviewing data to spot trends, recommending solutions, and coaching Line Managers to tackle problems before they grow.

• Use analytics and org. diagnostics to lead and implement interventions based on data & need e.g., reducing attrition and increasing engagement.
  

Performance management:

• Plays a pivotal role in performance management by aligning individual goals with organizational objectives, providing continuous feedback, and conducting performance reviews.

• Fostering a culture of accountability and continuous improvement, enhance both organizational performance and employee engagement.
  

Compliance and Legal:

• Ensure compliance with local labor laws and regulations in Malaysia and Singapore.

• Partner with the legal team to maintain a risk-free and compliant work environment.
  

HR Projects and Initiatives:

• Drive HR initiatives and projects such as employer branding and work-life balance programs.

• Foster employee engagement through various HR activities and initiatives.

EXPERIENCES THAT WE WOULD FIND USEFUL IN THE CANDIDATE: 

• Understanding of the impact of strategic actions on the business.

• Mandatory experience in HRBP role with strong track record of performance. 

• Execution excellence with stakeholder management including communication and influencing skills. 

• Ability to influence strategic deliverables in a matrixed organisation.  

• Ability to manage multiple requests and priorities simultaneously – with strong agility and resilience. 

• Ability to balance working on transform (separation) type of work and perform (BAU, HRBP responsibilities) type of work 

• Appreciation of Industrial Relations/Employee Relations and understanding of Labour Laws.  

• Curiosity and data driven approach that bring credibility and speed to actions. 

• Team Player who focuses on the WE and thrives in a non-hierarchical and ‘New Power’ environment. 

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