Key Account Manager Social/Canteens

GENERAL DESCRIPTION – MAIN PURPOSE OF THE JOB

Unilever Food Solutions is passionate about growing its customers' business, leveraging consumer insight and customer understanding with a culinary focus that inspires our customers.

This role is a unique chance to be part of a step change in our profitable growth by creating tangible, sustainable demand for our products from targeted foodservice operators. The purpose of this role is to be a driving force in the UFS organization.

Food Solutions Chefs have a 4-fold mission in which they to apply deep chef expertise to bring solutions to operators and drive business growth & efficiency:

• Creating and activating solutions for operators by visits, demonstrations (in customer location or in UFS Kitchen), and kitchen training, while building impactful Chef to Chef relationships.
• Inspiring and demonstrating solutions to operators.
• Developing winning dish solutions in close cooperation with channel marketing.
• Building UFS reputation in the FS market as a leader in operator solutions.

MAIN RESPONSIBILITIES

Job Duties

• Win new accounts and retain top customers in public sector and canteens. Stay relevant to their needs.

• Keep track of new tenders and securing UFS’s products through dialogue with wholesalers.
• Yearly negotiations of customer contracts and securing counterparts on behalf of Unilever.
• Weekly customer visits: need based selling, culinary consulting (cooking techniques, menu revision, recipes, kitchen economy).
• Planning and executing trade fairs and customer workshops (inspiration days in UFS or customer kitchen).
  

KPI’s:

• Country target reach - turnover & top 10 volume growth
• Reach & penetration in new tenders
• # customer visits, workshops & trade fairs – own and together with district managers
  

Key External Interfaces

Customer decision makers, Operator Chefs & Culinary teams, Tender managers & local wholesalers.

Key internal interfaces:

Country Manager (line manager); Channel Marketing, KAM, Demand Creating Chefs and district managers.

REQUIREMENTS FORWORKEXPERIENCE

• Educated chef
• A demonstrable customer focused approach
• Positive, can-do attitude
• Proactive, creative and accountable

KEY SKILLS (INCL. LANGUAGE)

• High standard of culinary excellence
• Kitchen Operational knowledge
• Numeracy, IT and Digital skills, particularly in MS Office
• Team Player
• Selling Skills
• Experience in key account management

Scandinavian speaker, English an advantage

If you have any questions regarding the role this will be discussed in the interviews. If you have questions regarding the recruitment process please reach out to ta.nordic@unilever.com.

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