Supply Chain Manager

About the Role…

End to End Supply Chain Management :

• Oversee the end-to-end supply chain operations, including demand and supply planning, logistics operations, repacking operation, customer service and SHE to ensure on-time delivery and customer satisfaction.
• Build and maintain partnerships with key stakeholders (including Commercial team, Finance team, procurement team etc) to drive a productive and efficient business environment.
• Develop and support a team of supply chain professionals, fostering their growth and effective communication.
• Identify and implement continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve overall operational performance.
• Conceptualize and operationalize strategies that increase speed, flexibility, and agility across the value chain.
• Strive for operations excellence and continuous productivity improvement on the daily operations and workflow management of the supply chain.
• Develop and enforce standard operating procedures (SOPs) for supply chain processes, ensuring compliance with quality standards, regulatory requirements etc.
• Handle ad-hoc duties related to supply chain management, such as vendor management, contract negotiations, risk management, and other strategic initiatives.

Planning: 

• Lead sourcing strategy including strategic and tactical sourcing decisions.
• Ensure Innovation project landed on time in full.
• Accountable for the delivery of Dispatch rate and CCFOT 
• Implement and maintain effective inventory management strategies to meet DOH target, including inventory optimization, safety stock management, and inventory control process.
• Drive Business waste analysis and reduction.
• Manages demand planning processes in conjunction with Customer Business Development, Marketing, Finance and related functions within Supply Chain
• Lead the development and facilitates the deployment of new capabilities in the area Demand and Supply Planning 
• Negotiate with suppliers, manufacturers, and logistics partners to ensure smooth and timely delivery of goods, optimizing transportation routes, and reducing costs.

Customer Service:

• Manage Order to cash (O2C) process including audit control point.
• Drive cash target delivery e.g. Overdue%
• Review internal/external customer feedback & operation issue to develop prompt and effective action plan. 
• Drive collaboration program with customers to achieve operational excellence. 
• Manage and enforce discipline as regards policies and procedures

Logistic & Repacking:

• Drive end to end innovation project to maximize the operation efficiency.
• Prepare transportation and warehousing costs budgets and ensure the expenses are within annual budget.
• Support End to End cost analysis and develop improvement plan.
• Effectively manage 3PL relationships / performance in both logistics and Repacking, with KPI and benchmarking
• Work with Global Procurement on the inbound freight rate to ensure local requirement is met.

Safety, Health and Environment (SHE):

• Deploy and monitor the implementation of SHE strategies, policies and guidelines and control mechanism for the compliance of local regulatory and Unilever requirements.
• Develop mechanism to conduct the workplace inspection and investigation to identify and reduce potential hazards. 
• Provide training and education to Company personnel regarding safety requirements
• Collaborate with other departments to ensure health and safety considerations are integrated into business operation / related events.

About the Person…

• Proven experience in supply chain management
• Experience in FMCG industry is an advantage
• Excellent analytical and problem-solving skills
• Strong business & operational acumen.
• Excellent communication and influencing skills
• Solid people management skills
• Ability to deal with 3rd parties

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