Senior Manager, Global D&T for D-commerce, Social-commerce, Quick-commerce and D2C

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

JOB PURPOSE

This role is part of the global dCom product team, which is tasked to deliver billion plus euros in incremental turnover across different online commerce archetypes. D-commerce Product Lead in D-commerce is responsible for defining, prioritizing, and managing the product backlog for products, ensuring they align with business goals and customer needs. This role involves close collaboration with stakeholders (across Business Groups and markets), development teams, and UX designers to deliver high-quality e-commerce experience and growth programs. The Product Owner acts as the voice of the customer, translating business needs into actionable user stories and driving the product vision forward. Role will drive AI initiatives like automated insights, real-time actions, media optimization, shopper analytics & insights, and agentic execution with retailers and media platforms etc. across pillars (Content, Retail Media, Performance & Execution, Supply chain)

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Product Vision & Strategy:

• Develop and articulate a clear product vision and long-term strategy for our D-commerce platform, aligned with overall business objectives and market trends.
• Conduct market research, competitive analysis, and customer journey mapping to identify new opportunities and user pain points.
• Define and track Key Performance Indicators (KPIs) and success metrics to measure product performance and inform strategic decisions.

AI Thought Leadership:

• Shape overall plan on AI role within D-comm products
• Bring though leadership on AI insights, execution and agentic builds
• External scanning of best-in-class tools and relevance to Unilever (Build vs. Buy)

Backlog Management & Prioritization:

• Own, maintain, and prioritize the product backlog based on business value, technical feasibility, and customer impact.
• Translate product strategy into detailed user stories, acceptance criteria, and technical requirements for the development team.
• Collaborate with stakeholders across marketing, sales, operations, and customer service to gather requirements and ensure alignment.

Agile Development & Execution:

• Serve as the primary point of contact for the Agile/Scrum development team, participating in all ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives).
• Work closely with UX/UI designers to create intuitive and engaging user interfaces and workflows.
• Ensure the development team has a clear understanding of the product requirements and priorities, clarifying questions and removing roadblocks.
• Accept completed user stories, verifying that they meet the defined acceptance criteria and quality standards.

Executive Stakeholder Management & Influence:

• Build and maintain strong relationships with senior leadership and key stakeholders across the organization, acting as a trusted advisor on all things D-commerce.
• Masterfully communicate the product vision, strategy, and progress, tailoring the message to various audiences from the development team to the executive suite.
• Lead cross-functional steering committees to ensure alignment and secure buy-in for major product initiatives.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• 12+ years of experience in Digital, Technology or Analytics products
• 7+ years of experience in eCommerce related roles with Pureplay platforms/retailer, Consumer Goods, Tech platforms or Consulting   
• Technical expertise on Data Bricks, Azure or equivalent cloud technologies
• Proficiency in Python, PySpark, Spark streaming, SQL database, DAX, PBI (other relevant BI tool)
• Direct experience with working data from online retailer like Amazon (Vendor central, AMC, Ads etc.)
• Proven track record of defining product strategy and successfully launching and scaling large-scale digital products from concept to launch
• Exceptional business acumen and strategic thinking skills, with a natural ability to connect customer needs to business outcomes
• Superior communication, presentation, and negotiation skills, with proven experience influencing C-level stakeholders

What We Can Offer You

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

Pay: The pay range for this position is $115,680 to $173,520. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI) This position is LTI eligible.    

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

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If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.