Integrated Planning Manager – Beauty & Wellbeing (Skincare)

Location: Ho Chi Minh city, Vietnam

Local conditions apply

Job Purpose:

Enable the Beauty & Wellbeing Vietnam business to be successful, by delivering outstanding service, supporting growth. As a planning manager you will master of E2E planning process area and orchestrator of the S&OP Process for Skincare category. You will become a business partner for Skincare and B&W Leadership Team where you will represent SC area. You will be closed business partner for our CSP/Marketing/Customer Business Development colleagues, but you will also stay close with our Genpact partners supporting them in BU business requirements. As a SC partner you will also represent Skincare SC area externally to our customers via E2E collaborations. Your main areas of interest will include:

• Accurate Forecasting: Developing effective forecast models based on industry trends, historical data, and demand patterns to predict future customer demand
• Inventory Management: Ensuring optimal inventory levels to meet customer needs while minimizing excess stock and reducing costs
• Cross-Functional Collaboration: Working closely with sales, marketing, finance, and supply chain teams to align demand forecasts with business goals and ensure seamless operations
• Performance Monitoring: Tracking key performance indicators (KPIs) related to demand planning and making necessary adjustments to improve accuracy and efficiency
• Process Improvement: Continuously identifying and implementing process improvements to enhance the efficiency and effectiveness of the demand planning function
• Leading improvement agenda: In collaboration with Customer Operations leadership team and Genpact

What will you Main Responsibilities be?

• S&OP process orchestrator for Skincare category. Support the country category and Business Unit (BU) discussions with deep understanding of the market demand drivers. Leading Demand Review meetings. Gather business insights, assumptions, risks & opportunities, and help translating them into demand drivers for auto-forecast modelling
• Deliver outstanding customer service by delivering Dispatch Rate, Service Level and support business growth through innovations and other change projects
• Own the short-term and long-term forecast, and continuously improve the quality of the forecast
• Reassure quality of the demand and supply reconciliation long-term and mid-term, consequently, has the team to collaborate with business team to define the constrained plan plus risk mitigation plans and as well collaborates with category planning to unlock supply constraints

• Contribute to inventory management by proactively managing influx of unhealthy stock on tail SKUs and driving sell out of unhealthy stock
• Reassure a good quality collaboration with local and regional P&I leads to plan innovation phasing, proactively reassuring responsiveness with optimal stock & minimized obsoletes
• Lead Relaunch discussions with Sales and Customer Service to reassure minimum obsoletes after launch, whilst balancing service to customers
• Lead the annual Business Plan process and translate the year plan initiatives into a business plan for the next year
• Drive continuous improvement for Dispatch Rate, Forecast Accuracy, Forecast Bias, Inventory, Business Waste and Excess Stock
• Collaborate within Business Unit to drive efficiency in portfolio management activities. Be the guardian of complexity reduction process with SC and commercial partners (i.e. Polaris)
• Drive digital transformation agenda deployment driving zero-touch S&OP process, Kinasix, cMRP to enhance operational effectiveness
• Lead Skincare team performance and responsible for coaching and developing key talents

Experiences and Qualifications:

• 3-5 years proven experience in Planning / Supply Chain area, ideally in both demand & supply planning roles. FMCG experience preferred
• Education in the field of economics, finance, supply chain management, business management preferred
• Proven S&OP process experience in complex organizations. High level of process ownership
• Leadership and influencing skills. Good understanding of business and willingness to propose and co-create solutions and recommendations. Proactive and hands-on approach
• Strong creative and problem-solving skills paired with strong presentation and storytelling skills
• Ability to effectively switch between strategic thinking and short-term execution
• Team player. Must have ability to work in cross functional teams, including remote teams, to achieve common goals
• Project & change management skills
• Adaptivity, responsiveness and flexibility to work in a fast-paced environment with dynamic business and industry challenges
• Digital savvy and data driven decision maker
• Good technical skills. Experience in Excel / SAP / Kinaxis Rapid Response / Power BI
• Native Vietnamese, Fluent English

Skills:

• Analytical skills, solution & problem-solving mindset
• Communication & collaboration skills
• Understanding customers and their needs
• Leadership & influencing skills
• Stake-holders management
• Ability to make data driven decisions
• Project & change management
• Analytical thinking, presentation and storytelling skills
• Growth mindset and business orientation
• Team player

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• You are Working effectively with other departments to ensure a seamless customer experience across all touchpoints.
• You are quickly and effectively resolving issues that arise, ensuring minimal impact on the customer experience.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change
• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others
• AGILITY & LEARNING MINDSET: keen to learn from others, externally oriented to see what other companies (in our peer group, in our geo, and other markets) are doing, and apply to our business
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers

ARE YOU INTERESTED?

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.   

ADDITIONAL INFORMATION

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations.

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