Quality Specialist

Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: Quality Specialist

Location: Gloucester Factory (Site based0

Work-Level: FMF

JOB PURPOSE

We are seeking a motivated and detail-oriented Quality Specialist to join our team at the Walls site in Gloucester. The primary responsibility of this role is to ensure the highest standards of quality and food safety by investigating incidents, reporting on incidents, trending on incidents, following up on corrective action plans and investigating complaints.

This is a full-time site based role.

RESPONSIBILITIES

The role will report to the Quality Systems Lead

• Incident Investigation: Conduct thorough investigations of quality-related incidents to determine root causes and implement corrective actions
• Incident Reporting: Prepare detailed reports on incidents, including findings, conclusions, and recommendations for improvement
• Trending Analysis: Analyse incident data to identify trends and patterns and provide insights to prevent future occurrences
• Corrective & Preventative Action Plans: Follow up on corrective action plans to ensure timely and effective implementation
• Complaint Investigation: Investigate customer complaints related to product quality, and work with relevant departments to resolve issues
• Compliance: Ensure compliance with industry regulations, company policies, and quality standards
• Continuous Improvement: Participate in continuous improvement initiatives to enhance product quality and operational efficiency
• Training: Provide training and support to staff on quality-related topics and best practices
• Communication: regular communication with multiple departments onsite and external central departments
• Conducting Internal Audits: Conducting internal audits, identifying gaps and non-compliances and following through CAPA plans.

SCOPE OF ROLE     

This role will be local but with responsibility on occasions to represent the SU at European/Global forums or other external meetings. 

PROBLEM SOLVING

Bringing food safety and quality skills and problem-solving methodology into the factory.

CHANGE

Implementing changes to ensure robust corrective & preventative action plans are implemented and followed through.

ALL ABOUT YOU

• Competence in standard Microsoft applications

• Some weekend / out of hours working

• Occasional travel (UK and Europe)

• Educated to degree level the job holder will have a strong technical background and understanding of food safety management requirements.

• Working knowledge of FSSC or BRC.

Essential

• Minimum of 2 years of experience in quality assurance or a similar role in the food industry
• Strong analytical and problem-solving skills. Experience of problem-solving methodology such as root cause analysis and 5 whys is highly desirable
• Analytical individual who will analyse a situation/ incident and evidence to establish the correct course of action and ensure robust corrective and preventative action plans are implemented
• Excellent communication and report-writing abilities
• Knowledge of industry regulations and quality standards
• Proficiency in quality management software and tools.
• Ability to work independently and as part of a team
• Ability to effectively communicate and engage with employees at all levels.
• Energy – The ability to create and maintain a high level of appropriately directed activity, capacity to work hard, drive and stamina
• Commitment-Belief in own job and its value to the organisation, makes extra effort for the Company
• Decisiveness –does not jump to conclusions and seeks a variety of solutions, analyses for best fit. Able and willing to make decisions
• Initiative – Actively influencing events rather than passively accepting. Seizes opportunities when they arise and act on them. Originates action
• Leadership – the ability to motivate and manage people to achieve group objectives. Constructively critiques performance and seeks improvement
• Time & project management skills.

Preferred

• FMCG Manufacturing experience.

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

To find out more, including more information about our Employee Resource Groups, please click here.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!