Ice Cream Category Business Operations Associate Manager

The Unilever Ice Cream business is the leading Ice Cream player globally, with €7.9bn Turnover in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the $1 trillion snacking and refreshment industry, growing consistently at high pace. Our Ice cream portfolio holds some of the most iconic brands in the world – Ben & Jerry’s, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso. Culture is key and we are looking for someone who enjoys bringing their best self to work every day.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As an Ice Cream company, we are committed to developing and nurturing talent from within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company.

POSITION SUMMARY

The Ice Cream Category Business Operations Associate Manager is responsible for all operational elements to help run a smooth and effective back-end operations to support the Category Sales and Planning managers. The key deliverable is to implement and drive operational processes & systems with the coordination of support functions (SC & finance etc.), thus enabling the sales planning team to focus on core strategy & business development.

The role should be seen as “Nerve Center” for business unit for ensuring smooth back-end support for day-to-day operations, delivery of Business Unit targets and seamless projects with on time execution.

JOB RESPONSIBILITIES

• Key operational link with Brand Managers, CSPM’s and field sales for brand issues and opportunities
• Owns early project management of the special pack process through project brief completion
• Creation & Maintenance of SKU Master, which includes content needed for the TCT (Trade Category Toolkit).
• ACBOM is responsible for accurate field communications such as specifications (deal sheets), special packs, codes and first delivery to customer dates
• Coordination & Maintenance of item setup for Evergreen and SAP
• Ensures special packs/innovation volumes are planned in Evergreen and are aligned with estimated volumes
• Owns supply communication between SC & Field Sales, including allocations (ie. DC splits)
• Responsible for coordinating delivery of comps & displays/freezers for trade shows and/or Customer presentations (includes Sales Samples)
• Responsible for coordination of Sales Sample process on Innovations
• Assist Supply Chain with exit strategy (Slow Moving Obsolete Goods or Discontinued items)

CHALLENGES

• Coordination across a variety of processes
• Managing a high level of detail on projects
• Understanding and communication of complex SKU development process
• Strong understanding of cost drivers within the business

WHAT YOU NEED TO SUCCEED

• Bachelor’s Degree in a related field
• Project management experience
• 2+ years of experience in any of the following areas: Field Sales, Supply Chain planning or other related field
• Outstanding communication skills and attention to detail

• Ability to coordinate across various functions (Supply Chain, CSP, Finance, Marketing, and Packaging/Packaging Vendors) with strong communication and analytical skills

• Strong familiarity with internal operating and ordering systems

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination isIllegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.