Customer Account Executive

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’  

About Unilever Ice Cream
We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products. We are the proof that an unbroken chain of happier people works – for a happy planet and winning smiles. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come, with our people and planet first.

We have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), in over 60 countries. All driven to spread happiness through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

Job Purpose

The Customer Account Executive is responsible for providing support to the Customer Account Managers to ensure all administrative tasks are completed in a timely and accurate manner to support our growth strategy. In addition to this, there is an opportunity to work on some customer facing opportunities helping unlock pockets of growth and furthering your development. This role will suit someone who enjoys delivering as part of a team and provides a great opportunity for someone looking to develop a career in Sales/Account Management.

• Love what you do: As a Customer Account Executive you will be passionate about supporting the Account Managers to deliver their growth plan with key UKI retailers.
• Love your customer: You will ensure all administrative tasks are complete in time and in full to deliver best in class partnerships with our retailers and internal teams.

Main Responsibilities

• Work with the Customer Account Managers(s) on all administrative tasks including but not limited to volume planning, setting up new products, accruals/rebates, price claims, invoicing.
• Support the Customer Account Manager(s) in developing promotional and activation plans for the customer.
• Other administrative responsibilities including customer conferences and brand days.

Skills we are looking for

• Commercial management experience – ideally from a previous customer facing role with a leading UKI retailer.
• Strong communication and analytical skills
• IT literate, particularly in Excel and other data systems (PowerBI, Anaplan, Nielson)
• Strong attention to detail & strong prioritisation skills
• A love for learning and developing