Quality Innovation and Supplier Coordinator

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Quality Innovation

• Provide quality inputs for business decision making forums.

• Supports Unilever Quality strategy, governance and goals through specific projects and targets

• Define and implement end to end quality requirements for new business models and new channels.  Responsible for quality management of Mexico designated innovations, renovations and savings projects and products for Unilever sourcing units and External Partners (such as Collaborative Manufacturers, Licensees, Customers, Repackers, and others)

• Coach and support project leaders on risk management for Innovation, renovation and savings projects; including risk identification, mitigation/contingency plan, recommendation, follow ups and communication to stakeholders

• Provide support on continuous improvement for innovation framework and tools

• Support and drive Incident Root Cause analysis

• Facilitate quality data analysis related to projects and innovations [e.g.post-launch evaluation, consumer feedback, product inspections]. Ad hoc monitoring, analysis, and reporting of other data to identify potential problems/trends.

Supplier

• Lead and coordinate the follow-up of supplier action plan (for CAPAs, audit outputs, etc)

• Coordinate supplier audits from quality point of view

• Prepare CAPA report and Gaps closure

• Lead transformation together with supplier to improve the quality to achieve superior materials

• Lead the Material PQS creation and implementation for key suppliers

SKILLS & EXPERIENCE

Education:

• Desirable: Degree level, in a Business, Science (Chemistry, Microbiology, Foods Science), or Engineering discipline

Lenguages:

• English: Upper Intermedia

• Spanish: native or fluent

Profile:

• Great interpersonal relationships and strong team player

• Ability to influence other groups or functions

• Managing own workload and project planning. Must be able to take leadership on certain activities

• Flexibility and ability to adapt to different situations

• Openness to experimentation, new tools and digitalization

• Flexibility and willingness to support several categories and/or capabilities if needed

• Problem solving and continuous improvement processes

• Project Management

• HACCP, GMP, ISO, Hygiene, allergen management

• Desirable: experience in the following areas

• Auditing skills

• Statistical data analysis skills

• Managing supplier issues and Quality systems

• Customer / consumer complaint management

WHAT YOU WILL NEED TO SUCCEED

• Direct business docking point of HR topics for IOPs Mexico. Autonomy to make decisions with the right stakeholders

• Project Management: Leadership in the strategic and tactical plan. Follow-up to make things happen, with a defined Governance of the project

• Caring for relationships and management with stakeholders. Making things happen by inspiring and mobilizing from partnering with clear Governance and Agreements, through DOIT.