Business Development Support Manager

The role will execute end to end management of various business initiatives in Thailand

The purpose of the role is to

Lead the business development agenda within Thailand by working with distributors, customers in Thailand Lead on the execution of the E2E Internal administrative UI processes including Customer Development, Marketing, SC, and Finance Liaise with assigned Distributors in the geography and

Execution and monitor trade activities plan and overseeing their execution in country.

Ensure the Sales objectives and Ops Management are followed by the distributor on time in full

Main Accountabilities

Manage Internal UI Processes

• Monitors implementation and adherence to UI Processes internally across functions and externally with the distributors

• Monitors the performance of business partners and guides them to annual objectives with timely inputs

• Communication: Shares actual performance of Business with the Internal Business Partners.

Sales Operations Management:

• Ensure seamless smooth sales operations between Unilever International and Distributors

• Execute and Monitor Perfect Stores in Key sales channels - execute and monitor planograming

• Ensuring speed to market for New Product Distribution

• Ensure submission of Monthly Principal Report

• Sales Report – Daily / Weekly / Monthly

• Tracking of PO status – Casefill report / Backlog

• Ensure timely accrual of all Trading Terms in the system

• Ensure proper tracking of trading terms / promotion à budget vs actual

• In-Market Activities Report & Competitor Data

Distributor management

• Lead the process of JBPs and Sales and Marketing execution plan across internal (Unilever) and Distributor teams

• Understand Consumers, Customers and Channels in the geography

• Oversee Distributor execution of the agreed plans

• Lead the training of the distributor teams to bridge capability / process gaps

• Ensure full integration of Customer Marketing Plans with Brand Marketing Plans and Distributor Business Planning

• Provide distributors input into Innovation program through insights on in-market competitor activities and pricing research.

• Measure, track and report customer performance and ensure real time correction plans are put in place to ensure achievement of agreed Objectives.

Business Development Projects Management:

• Lead the Operationalization of the agreed initiatives

• Ensure timely delivery as per project timeline.

• Provide clear network update – on actual vs planned.

• Lead coordination meetings of the Multi-Functional team for customer specific projects

• Organize project meetings, prepare minutes and follow up actions. Escalate if critical milestones are likely to be missed.

Relevant Experience

• 5+ years of business experience, preferably cross-functional

• 1 to 2 roles in Customer Marketing/Trade Category Management and Account Management / Field Sales (when wanting to pursuit a Customer Development Career)  

• One or two roles in Brand Building (when wanting to develop a Go-to-Market career)

• Budgeting & Planning

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