Key Accounts Manager Attica and Touristic

Business context:

Food Solutions is Unilever's food service business. With operations in 76 countries, we're one of the world's leading food service teams. Our success comes from understanding our customers and tailoring our products and services to meet their needs. Working closely with our clients, we develop solutions that help their businesses grow.

Our vision is to be the Best Solution Provider™. To achieve this, we are constantly evolving our products and services. The Key Account Manager role is critical for the success of our model as the owner of translating insight into strategy, setting strategic actions, putting plans into action, and monitoring performance to secure sustainable growth.

Business Context and Main Purpose of the Job:

As Key Account Manager you will be responsible to develop relations with and be the first point of contact of the customers, to design Area Strategy / Route to Market (RtM) strategy, the annual customers strategy by category and execute the monthly business plan & brilliant in-market execution of his/her area of responsibility with focus on Big Accounts ensuring proper investment levels and monitoring the Area’s team execution.

Main Accountabilities:

• Manages & Develops the relationship with the Customers (Partners, DSRs, Key Accounts/Hotels etc).
• Builds the Area/RtM Strategy (Articulate, Monitor, Review).
• Builds the Area plans and negotiates Joint Business Plans (Articulate, Monitor, Review).
• Works with Sales Manager behind initiatives, key strategic actions, simplification agenda and digital transformation priorities.
• Is responsible for the Area & Key Accounts P&L (track, provide corrective actions).
• Is responsible to flawlessly execute the Brand/Category/Innovation plans in market.
• Works closely with Pull Field Team to ensure excellent execution.
• Collaborates with Customer Service department.
• Manages customer operations (up to the level of CD responsibility; varies per customer).
• Follows up Credit Policy - Plans corrective actions (in Collaboration with Accounts Receivables team).
• Is responsible for ensuring alignment between Push and Pull plans.
• Brings Structured Insights from the market & take Initiatives aligned with Business Targets

Key Skills:

• Winning Mindset
• Account Management.
• Business & Financial Acumen.
• Strong Negotiation & Communication Skills.
• Trade Investment / ROI.
• Competition Law understanding and compliance.
• Agility: constantly curious & courageous.
• Team player. Ability to work cross-functionally to deliver on customer needs.
• Strong understanding on Digital Selling platforms (Incl. eCom, CRM, SoMe).
• Passion for High Performance: inspires the energy needed to win & grow.
• Passion for Food and the OOH industry are considered a strong plus.

Preferred Qualifications:

• Bachelor’s Degree in Economics, Finance, Marketing or Mathematics.
• A Master's Degree in Economics, Finance, Marketing, or Mathematics will be considered a plus
• 5 years’ experience in CD (Sales Rep, Account Management, Category Management, Customer Marketing).
• Foodservice background is considered a strong plus.
• Fluent in English (speaking and writing).
• MS Office, Digital & Social Media.
• Passion for Foods and the OOH industry.

CVs will be treated in strict confidentiality.

Candidates, who meet specified qualifications, will be contacted by e-mail or telephone.

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