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Maintenance Supervisor - Jonesboro

Supply Chain
Jonesboro, AR

Background and Purpose of the Job

The Maintenance Supervisor role is critical to the development of our factories to World Class, which means zero defects, zero waste, and zero losses. The Maintenance Supervisor role will focus on elimination of breakdowns and maintenance of basic conditions through use of Focused Improvement and Quality improvement methods including implementation of countermeasures that simplify processes, utilize predictive / preventative maintenance effectively and introduce increased automation and controls.

Working directly with the line crews, maintenance team, and cross-functional teams, the Maintenance Supervisor also acts in support of technical training for maintenance team and provides coaching in phenomena identification, root cause analysis and the establishment of countermeasures. This role also has responsibility and support for preventative maintenance functions to improve reliability, efficiency, and cost.

Key Skills and Competencies:

Consumer & Customer Focus.  Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers.  

Bias for Action.  By providing consistent and near real time information, decisions can be taken quickly which leverage our resources.

Building Talent & Teams.  We require leaders with a passion for achieving results through great teamwork, an ability to teach new tools and methodologies, and ensuring that you and your colleagues are fully aligned and drawing on one another’s strengths.

Accountability & Responsibility.  Taking responsibility for building your team’s performance and sharing your best interventions to help support other lines’ in their improvements.

Growth Mindset.  By building world class factories, we will become more competitive in the marketplace and set the standards to which others aspire.

WCM.   Apply the full set of WCM methods and tools to identify root causes, define countermeasures and validate their effectiveness; Establish standards to support line operators and mechanics sustain new basic conditions.

Process and Organizational Design.  Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g., manpower ratios are efficient and sustainable).

Analytical capability.  Collect and analyze complex data to penetrate problems’ phenomena and understand root causes. 

Key Deliverables:

Eliminate Loss according to the WCM prioritization process using PM, FI and QC pillar tools and methodologies.

Implement preventative, predictive maintenance and design / automation improvements to maintain basic conditions and increase MTBF

Train maintenance crews on technical standards and sustainability of basic conditions (Stability sustainability).

Identify and extend good practice to other lines.

Key Performance Indicators (as driven by Cost Deployment Analysis):

Breakdowns (PM Loss), MTBF, Maintenance Cost

Benefit/Cost Ratio (a. For projects led b. Measured against salary).

Spare parts inventory evaluation.

Coach, Lead, and Manage a team of skilled maintenance professionals.


Strong troubleshooting skills

Able to visualize clearly what the ideal production system is

Able to clearly understand operating principles and establish correct operating standards

Able to present findings and rationales clearly so that whole factory team can understand

Able to make logical decisions based on data

Possess challenging and pioneering spirit

Experience Requested: 

Bachelor’s degree in a related field or 5+ years of relevant job experience

WCM/TPM Industrial Maintenance environments


Technical experience with factory systems such as Boilers, RO Water Systems, and Compressed Air

Experience in automation and controls

Experience in statistics and process control tools

Experience in AM, PM, Quality and FI tools and processes

Experience with CMMS, MS Dynamics 365, SAP, MS Office, MRO Purchasing.

Confident in applying problem solving tools (5W1H, 4M, 5WHY etc.).


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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