eCommerce Business Development Manager

KEY RESPONSIBILITIES

• Drive categories growth target & market share in that customer via key agenda for growth, including but not limited to: categories growth management, assortment, perfect store online, campaign & BAU, marketing solution, onsite shopper engagement, demand planning joint-forecast, fulfillment & delivery, etc.   
  • Identify growth opportunities in that customer per categories & translate into monthly business plan
  • Ensure categories & brands ranking in that customer & key events
  • Work closely with customer & internal teams for monthly master business activities plan & ensure perfect execution
  • Deliver deals closing with customer, negotiate contracts, payments terms, accountable for receivables and revenue consolidations for financial reports
  • Ensure product content, promotion framework & visualization are deployed following categories’ jobs-to-be-done
  • Work closely with customer to deliver joint-forecast demand planning & goods inbound perfect execution; work closely with internal teams to ensure joint-forecast is well-captured & delivered
  • Manage full P&L of the account, with high responsibility for profitable growth while manage account competitive growth
  • On top & manage with distributor & supply chain & internal teams to ensure flawless end-to-end fulfillment & delivery to customer
• Customer management: Partner and maintain great relationship with customer as strategic partner for growth with Unilever
• Manage a team to deliver the business  

KEY REQUIREMENTS

• Min 6+ years working experience in: sales, business development, account management; Online industry, eCommerce, FMCG
• Customer relationship & management experience, strategic and commercial skills/experience
• Very strong customer management & development skill; customer relationship building skill
• Very strong negotiation skill and selling skill  
• Self-motivated, interpersonal skill, bias for action, data driven & data analytical skill, result oriented 
• Strategic thinking and problem-solving ability with entrepreneur mindset, strong ownership & leadership
• Skilled in multi-tasking, delivering under tight timelines, adapting quickly to changes
• Planning and organization skills
• Able to work under pressure
• Very strong knowledge of online business, FMCG industry

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