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Senior Manager, Issues and Corporate Affairs - Beauty & Wellbeing

Communications and Corporate Affairs
Englewood Cliffs, NJ

Background & Purpose of the Job

At Unilever we make household brands used by 3.4 billion consumers every day.

We are 148,000 people working in factories, laboratories, offices, and homes around the world. We are determined to prove that our purpose-led, future-fit business model delivers superior performance.

As part of Unilever’s new Compass Organization, Beauty & Wellbeing (B&W) is a recently formed Business Group and home to some of Unilever’s most exciting categories including Skin Care, Hair Care, Prestige and Vitamins, Minerals & Supplements (VMS), with brands including Dove, Sunsilk, Clear, Vaseline, Dermalogica, Ren and OLLY.

Reporting to the Global Head of Communications & Corporate Affairs for Beauty & Wellbeing, this role will spearhead the cross-cutting issues and corporate affairs agenda and programs where objectives are common across the Personal Care, Beauty & Wellbeing and Home Care Business Groups.  As part of the global Beauty & Wellbeing Communications & Corporate Affairs team you will enjoy being part of an agile and driven team with a focus on responding to opportunities and threats, working cross functionally, with market teams, and with our powerhouse brands.

The ideal candidate will have a blend of issues/ crisis, government relations, communications creativity, agility, content development, quick thinking, planning, project management, growth-mindset, attention to detail and the ability to work under pressure to tight deadlines. You will have exceptional written and verbal communication skills, with proven experience across corporate communications, corporate affairs, media relations, brand PR, social media, and proactive reputation building.  

You will be a strong networker, able to build support and commitment with a variety of stakeholders at all levels across the business and be a confident trusted adviser and business partner to business, brand, and functional leaders. You will have a natural passion for and understanding of the impact of exceptional issues management and proactive reputation building working with internal and external stakeholders.  

This position offers unprecedented access to senior stakeholders, a truly global perspective, and the opportunity to work with some of the world’s most well-known and purposeful brands.

Who You Are & What You’ll Do

  • Provide consistent reputation management support to functions and brands, through reactive and proactive issues handling.

  • Lead the creation of issue/ crisis responses, chairing rapid reaction issue management teams, working closely with Global Issue Experts, ensuring to keep internal stakeholders abreast of developments and thinking ahead in terms of scenario planning and potential escalations, closely monitoring developments.

  • Develop proactive issue management strategies and positions, together with Global Issue Experts to address priority long term issues, ensuring effective position papers, Q&As, media responses, communications materials and key messages are in place on key issues.

  • Champion effective issues management across the business ensuring all issues are managed in line with established procedures and systems.

  • Help advise brands on external activations, content and campaigns especially those that may be sensitive in nature, sustainability focused, or policy /systems change led i.e. assessing risks, reviewing assets. 

  • Represent Unilever in external industry and partnerships forums.

  • As needed support the delivery of multi-country, multi-brand and Unilever communications and advocacy moments and campaigns.

  • Provide external leadership communications support for the Beauty & Wellbeing President as needed across preparation of briefing and speaking points for external engagement working with internal subject matter experts.

  • Monitor the external landscape - identify and act on trends, opportunities and issues arising.

What You’ll Need To Succeed

  • 8+ years communications experience across corporate communications, issues/crisis communications, media relations, corporate affairs and government relations. 

  • Bachelor’s degree in Communications, Journalism, or related field

  • Significant experience of responding to short term and long-term issues/ crisis. Exceptional and flexible written and oral communication skills i.e. creative and inspiring through to concise and accurate, including media responses and quotes.

  • Strong judgement and understanding of the internal and external operating landscape and ability to bring the outside-in i.e.  business, marketing, agencies, finance/investors, suppliers, politics, policy, NGOs, academic institutions, media, sustainability, activist citizens, geopolitics, professional societies, industry bodies.

  • Calm under pressure and discretion when dealing with confidential matters.

  • Strong understanding of brand PR, social media, influencers, and digital channels. Adept at partnering business leaders providing strategic communications advice i.e. during an issue or crisis.

  • Passion for Beauty & Wellbeing brands, performance, sustainability, innovation, consumers, and communications.

  • Delivery in a fast-paced environment: highly organised, able to handle multiple tasks at once, balancing long-term strategic planning, and short-term changing priorities.

  • Confidence, drive, positive can-do attitude, and initiative – a self-starter working independently and confidently to lead projects.

  • Comfortable working in cross functional, multi-disciplinary teams across time zones and navigating a large global organisation.

  • Track record of delivering impactful communications – delivering high levels of engagement and positive earned media, growing reputation and trust.

  • Experience leading and managing projects, PR agencies, budgets. Line management experience and coaching to improve performance and personal development.

  • Cultural sensitivity and resilience.  Places importance on equity, inclusion, and diversity.

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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