Job Title: Assistant Product Manager – O2C
Work Location: Bangalore/ Rotterdam/ US
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For Unilever to remain competitive in the future, the business needs to continue the path to become data intelligent. The Data & Insights team will persevere to make Unilever Data Intelligent - powering key decisions with data, insights, advanced analytics and AI.
Our ambition is to enable democratization of data, information and insights as a completely agile organization that builds fantastic careers for our people and is accountable for delivering great work that maximizes impact and delivers growth.
This Data & Analytics function endeavours to create clear accountabilities for all aspects of Data Strategy, Data Management, Information Management, Analytics, and Insights. We would be accountable for impact of solutions, maintaining market relevance and minimising unnecessary overlaps in analytics products, ensuring simplicity and that our solutions better meet the needs of our users.
We would partner with the Digital and Data Legal Counsel to ensure that our Data Defence (Privacy, Governance, Quality, etc) is well structured and sufficiently robust to use data and AI correctly throughout the enterprise. We would democratize information across the business, while supporting the culture shift required for data driven decision making. Further, this team would drive capacity unlock from manual and duplicative reporting capabilities, while also refocusing a portion of the unlock on embedding predictive and prescriptive analytics capabilities into our highest potential opportunities.
We have four key operating principles:
Connected to the business
Deploying with pace and discipline
Designing for experience
Our vision is to make Unilever data intelligent, partnering with the business to power key decisions with data, advanced analytics, and AI to accelerate growth. Our 5 strategies to achieve this are:
Accelerate & simplify access to relevant data, information and insights
Build in-house, leading-edge data, information, insights & analytics capability
Lead the data & insightsculture and careers to empower employees across Unilever
Rapidly embed analytics products, solutions and services to drive growth
Advance Information Automation at Scale
Main Purpose of the Job:
Be the Business Partner to the Supply Chain O2C (Order To Cash) business Operations teams, define & create advance analytical solution that make a significant impact on our business and drive competitive advantage in the market.
The Product Manager plays a key role within D&A, owning solution development and leading the Product Team from high level proposal through to delivery. The Product Manager owns project budgets, timelines and designs and is the accountable person within the team to the business. Product Managers retain ownership of their products once they are live, and act as a key conduit between the business teams & DevOps teams for ensuring products are appropriately supported and further developed where necessary.
The role will manage one or few products for the O2C business function. The role will be responsible for full lifecycle of product, working collaboratively to define the product user journey, defining the data lake needs, how products will be designed, costing of delivery, managing delivery, deployment and ongoing upgrades and improvements. The product manager will co-ordinate a team of Business Analysts, Data SMEs, BDL and Solution Factory scrum teams and users to deliver and support each product, ultimately owning the plan, managing the costs and the user satisfaction NPS scores.
Lead the development of business requirements; user journey; and benefits identification to feed into the business case for the new diagnostic & advanced analytics products
Bring design Thinking & innovation mindset– guiding customer operations & Business Groups team in the digitization agenda with newer capabilities in data & analytics
Oversee product functional/ non-functional design and ensure Capability Teams’ members of the squad develop solutions which meet the business requirements
Develop; own; and manage all project costs & timelines
Work with the Data Lake & Solution Factories to ensure project deliverables are appropriately costed & scheduled in-line with project expectations
Work with the business to test solutions & functionality
Drive adoption of launched product into the market
Own products developed in BAU and work with the business/ Solution Factory to ensure DevOps requests are appropriately managed, budgeted and delivered
Experience and qualifications required:
Supply Chain process knowledge – especially Order Management, Fulfilment & Cash Collection
Good understanding of data and KPIs in Supply Chain
Strong Business Partnering capability and experience.
Experience of delivering analytical projects and working with multiple business teams and stakeholders
Global Project Management, Budgeting and Tracking
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Strong enough knowledge of data science to be able to communicate plans, results and performance to stakeholders
Ability to lead a team in a complex ambiguous environment
Supply Chain Business Groups & Business Units
UniOPS (Customer Operations) Team
Digital Supply Chain Product Managers
D&A Portfolio Manager, Solution Factory, BDL Factory, Information Factory, Data CoE, Data Science Coe, Tech Transformation, Global Platforms Team
UniOPs In Market D&A Teams
UniOps Tech Services teams
Partner Data and insight 3rd parties
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