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Customer Planner – Ecommerce Channel (6-months contract)

Supply Chain
Bangkok, Bangkok
Ich möchte mich bewerben

Main Duties and Responsibilities:

As a Customer Planner for the Ecommerce Channel, you will play a critical role in ensuring effective sales planning, budgeting, and forecasting to drive business success.

  • Lead monthly sales planning process in responsible account/channel.

  • Work with Customer Support Manager/Regional Sales Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view.

  • Prepare the sign off number with assumptions of responsible account/channel and join the sign off discussion on the number of planned TO and CPP Spending with SFA Support Manager and CD Channel leader.

  • Review and adjust volume planning based on actual sales trend to avoid risk of stocks shortage and OOS (Outof Stock) in the market.

  • Monitor and track actual sales data vs forecast and trend in order to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement.

  • Develop and publish key Sales analysis reports and forecast accuracy metrics.

  • Closely monitor relationship between trade spending and volume for effective budgeting planning and control.

  • Jointly sets up an effective means of communication and integration of information between Customer support manager and Sales operation team in the responsible category.


  • Bachelor's degree in supply chain, business, finance, or a related field.

  • At least 1 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment.

  • Strong analytical skills with the ability to interpret data and trends effectively.

  • Proficiency in data analysis tools and software.

  • Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.

  • Detail-oriented with a focus on accuracy and precision.

  • Ability to adapt to a dynamic and fast-paced work environment.

  • Strong problem-solving capabilities.

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Ich möchte mich bewerben

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